Client Testimonials

Ruben Cruz and the other Attorneys at his office represented us in a personal injury claim in a highly professional and effective manner. As their client, we felt at all times we were being represented in 'our' best interest, not the firm's best interest. Keeping us well informed on where we were in the settlement negotiation and potential court litigation, we fully understood each step of the process and came to recognize Ruben Cruz and his support staff as skilled and compassionate litigators. For this client, they well earned their respected mantle of ESQ.

Santos T. Hernandez-Sorto

When you are seriously injured in an accident caused by someone else's negligence, it is not always about the money. It is about the fact that your life will NEVER be quite the same. You need honest answers, solid advice, and someone who cares about what has happened in your life. Ruben Cruz focused his expertise on our case and made sure the liable individual accepted that responsibility. In addition, he negotiated a generous settlement without court time. Ruben tops my list of "Rochester's Best Attorneys'!"

Alejandro González-Rodríguez

"About five years ago I received an injury while on the job. It was then that I was referred to Ruben Cruz. I was told he was an excellent attorney, easy to work with and able to "get the job done". It is all true. I found Ruben knows his business and does what it takes to get the client what he deserves. He is professional and very easy to deal with. Furthermore, unlike a lot of people, Mr. Cruz returns his phone calls immediately. He also has a very nice, straight-forward personality. Since my injury I have referred him to several people. I have been very happy with his performance and have been told the same from others that have dealt with him. I highly recommend him."

Diego Rivera

"I was injured in an on-the-job injury; the matter was very complicated. From the moment that I met Ruben Cruz I was confident that my case would be handled in a professional and expedient manner. The attitude and assistance I received from his staff were exemplary. I know that Mr. Cruz was always acting in my best interest, and believed that he would bring my case to a fair and equitable conclusion.
Without hesitation I would recommend the services provided."

Luis A. Guzmán

"Ruben Cruz is an excellent attorney. I have found that when it comes to legal representation, experience counts, and Ruben Cruz has 30 plus years experience as an attorney. I was in what seemed to be a simple automobile accident but the insurance company did not want to pay for my car repair or my injuries. Ruben Cruz was quick to put a private investigator on the case and pressed the insurance companies hard. I got my car repaired and my injury claim was settled to my advantage. He definitely knows the personal injury business-I highly recommend him! If you want a good lawyer, give him a call."  - K.

Gladys Escobar

"When a wall fell on me, my whole life changed. The first lawyer I hired was slow, visited me once in the hospital, and told me my case was hopeless. Ten months later Ruben Cruz explained what he could do. His empathy was sincere and when he assured me that Hans Processer never should have allowed me to be exposed to that type of work situation, I knew I was in the right hands. My scars will always be there, but my financial future is secure thanks to Ruben Cruz and his firm. They are great lawyers for which I am forever grateful. Ruben is my lawyer and a friend for life. They do not come better."

Salvador Jiménez